At Bombu Fursicatia, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your order, we’re here to help. Please review our Refund and Returns Policy below:
Refunds: We offer refunds on eligible items within 15 days of purchase. To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as when you received it. Proof of purchase is required.
Returns: If you wish to return an item for any reason other than damage or defect, you may do so within 15 days of purchase. The item must be unused, in its original packaging, and in resalable condition. Return shipping costs are the responsibility of the customer.
Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately at contact@bombufursicatia.com with photos of the damage or defect. We will provide further instructions on how to proceed with the return or exchange of the item.
Refund Process: Once your return is received and inspected, we will send you an email notification to inform you of the status of your refund. If approved, the refund will be processed to the original method of payment within 15 days.
Exclusions: Please note that certain items, such as personalized or customized products, perishable goods, and gift cards, are exempt from being returned or refunded unless they are damaged or defective.
Contact Us: If you have any questions or concerns about our Refund and Returns Policy, please contact us at contact@bombufursicatia.com for assistance.
By making a purchase from Bombu Fursicatia, you agree to abide by the terms outlined in this Refund and Returns Policy. We reserve the right to update or modify this policy at any time without prior notice.
